Certified Case Manager Practice Test

The correct answer highlights the essential components of the decision-making process in case management: Assessment, Planning, and Implementation.

Assessment is the first critical step, involving the thorough evaluation of a client's needs, strengths, and challenges. This step is crucial as it provides the foundational understanding necessary for developing an appropriate plan of care. Gathering relevant data and insights ensures that subsequent decisions are informed and tailored to the individual client.

Following assessment, the Planning phase is where specific goals and strategies are established based on the data collected. This step involves synthesizing information and creating a roadmap for addressing the identified needs, ensuring that the interventions proposed are aligned with the client's objectives and circumstances.

Implementation is the third critical step, involving putting the plan into action. During this phase, interventions are executed, and resources are mobilized to meet the client's needs. The success of this phase depends on effective communication and coordination among various stakeholders involved in the client's care.

The other options do not encompass the full scope of the decision-making process as effectively as the correct choice. While observation, consultation, and documentation are important within the context of case management, they do not structure the decision-making process itself. Similarly, acute, chronic, and complex do not represent procedural steps, but rather categorize types